Question 1

What are your shipping times?

Accepted Answer

Shipping times vary based on order size and location. Most orders are processed within 7 business days, and estimated delivery times are provided upon order confirmation.

Question 2

How are products packaged for delivery?

Accepted Answer

Our meats and perishable items are packaged using industry-standard methods to ensure freshness, while grains and other dry goods are securely packed to prevent damage during transit.

Question 3

What products does Denali Foods offer?

Accepted Answer

We specialize in supplying high-quality meats (pork, chicken, beef, lamb) and grains such as rice, oats, soybean, lentils, sesame, chia, sunflower, flax, almonds, cashews, and walnuts.

Question 4

Who do you supply?

Accepted Answer

We primarily supply retailers and restaurants across the USA and Canada, providing them with premium food products and reliable distribution services.

Question 5

Where do you ship?

Accepted Answer

We currently ship within the USA and Canada. If you have an international shipping inquiry, please contact us directly.

Question 6

Do you accept returns?

Accepted Answer

Due to the nature of our products, all sales are final. However, if a product does not meet our quality standards, please contact us within 24 hours with details and photos, and we will work to resolve the issue.

Question 7

How can I place an order?

Accepted Answer

If you’re a retailer or restaurant looking to purchase from us, please reach out via email or phone with your business details and product requirements. Our team will provide pricing, availability, and ordering options.

Question 8

What payment methods do you accept?

Accepted Answer

We accept payments through secure third-party banking services, Visa and Paypal, ensuring safe and reliable transactions. Contact us for more details on available payment options.

Question 9

Can I set up a wholesale partnership?

Accepted Answer

Yes! We work with businesses looking for a reliable food supplier. If you're interested in a wholesale partnership, please contact us to discuss your needs.

Question 10

How do I contact customer support?

Accepted Answer

You can reach us via:
 📧 Email: info@denalifoods.ca(info@denalifoods.ca)

We’re here to ensure you receive top-quality products with the best service possible. Let us know how we can help!

Location

Operating Hours

Delivery Hours