Shipping & Returns
Shipping Policy
At Denali Foods, we are committed to delivering our premium meats and grains efficiently and reliably to our customers across the USA and Canada. We take great care in packaging and shipping our products to ensure they arrive fresh and in excellent condition.
Shipping Methods & Processing Times
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We offer fast and reliable shipping for bulk and wholesale orders.
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Orders are typically processed within 7 business days after confirmation.
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Delivery times vary based on location and order size, with estimated transit times provided upon order confirmation.
Packaging & Handling
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All perishable items, including meats, are carefully packaged using industry-standard methods to maintain freshness during transit.
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Grains and non-perishable items are securely packed to prevent damage.
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Temperature-controlled shipping is used when necessary to ensure product quality.
Shipping Costs & Minimum Order Requirements
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Shipping costs vary based on order volume, destination, and shipping method. Exact costs will be provided upon request or during order confirmation.
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Minimum order quantities may apply for wholesale shipments—please contact us for details.
Delivery Areas
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We currently ship across the USA and Canada. For international shipping inquiries, please contact us directly.
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We work with trusted logistics partners to ensure timely and secure deliveries.
Order Tracking & Support
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Once your order has shipped, we will provide tracking details so you can monitor your delivery.
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If you experience any issues with your shipment or have special delivery requests, our customer support team is happy to assist.
📧 Email: info@denalifoods.ca
📞 Phone: [Your Phone Number]
At Denali Foods, we take pride in delivering quality products with top-tier service. Thank you for trusting us as your food supply partner!
Return & Exchange Policy
At Denali Foods, we take great pride in providing high-quality meats and grains to our customers. Due to the nature of our products, all sales are final, and we do not accept returns or exchanges unless there is an issue with product quality.
Quality Guarantee & Refunds
We are committed to ensuring that every order meets our high standards of freshness and excellence. If you receive a product that does not meet our quality standards, please follow these steps:
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Report the Issue Promptly – Contact us within 24 hours of receiving your order.
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Provide Documentation – Include a detailed description of the issue along with photos of the product and packaging.
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Resolution Process – Our team will review your claim and, if approved, offer a replacement or refund based on the circumstances.
Non-Returnable Items
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Perishable goods, including meats and grains, cannot be returned once delivered.
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We do not accept returns due to order errors or changes of mind.
Contact Us
If you experience any issues with your order, our customer support team is here to help.
📧 Email: info@denalifoods.ca
At Denali Foods, we value your trust and strive to ensure that every order meets your expectations. Thank you for choosing us as your food supply partner!